IT Helpdesk, Deskside support, Infrastructure Installation, Staff augmentation .... Call us .. (038) 967-679 ....
Support Overview
Helpdesk Deskside  Service
Remote Helpdesk
LAN Server Admin
Temporary Staff
Network Security
E-mail Service

DOWNLOAD OUR IT SUPPORT PROCESS & PROCEDURE... by Sakul - IT Manager, CISSP, CISA certified

ITIL Foundation Presentation Powerpoint template for ITPattana to provide training to customers..
Information Securit Management System (ISMS) document Word tempate of comprehensive ISMS which IT Pattana helps customer to comply to BS7799 requirements..
IT Change Request Form Word template to use for change request and CAB approval.......
IT System Admin Procedure Word template IT Pattana develops and customize in order to suit each customer environments.
IT MAC Request Form Excel template for Move Add Change request of IT services.......
IT ID Management (Termination process) Flow template for ID and Asset termination for leaving staffs....
IT Incident Mgnt Flowchart Standard Flow for IT Manager to manage IT Incident which impact CRITICAL Production system with no panic.......
IT Threat Mgnt Flowchart Standard Flow for IT Manager to manage IT Threat with no panic.......
 

 

IT Pattana Outsource Support Overview

IT Pattana offers professional IT outsourcing service in Rayong Thailand areas.

Our IT services cover all Rayong areas including Maptaphut, ESIE Eastern Seaboard Industrial Estate, Amata, Bowin Industrial Estate , and etc.

Our Professional IT support and service in
Rayong cover:

• Ongoing Computer IT support for end users
• Ongoing Server Administration
• IT System Integration
• IT security management service
• LAN and WAN support
• Computer Hardware and Software Installation

Our IT Outsource services aim to provide the
customers with exceptional service and value
that are:

• Focused on your business and IT requirements
• Clear defined SOW and SLA committed
• Implemented in a timely and efficient manner
• Delivered at a reasonable price

In some case, you will need a temporary IT staff
service to deliver a specific project or to backfill
your core IT team. In some case, you do not want
to create the in-house or distraction of managing
them. Our temporary IT staff augmentation service is designed to provide the required expertises under your IT operation direction.

Our IT Pattana offers our pool temporary IT staffs with experiences in
Helpdesk deskside services. Our support is based on standard tools, proofed process and procedure such as ITIL, ISMS.
We make sure that our experienced professional IT staffs have the knowledge and expertise to support your IT environment. Our staffs earn the professsional IT industrial certifications ranging from

HP APS: HP Accredited Platform Specialist
MCP: Microsoft Certified Professional
CCNA: Cisco Certified Network Administrator
ITIL: Information Technology Infrastructure Library Foundation
CISSP: Certified Information Systems Security Professional

Contact us to see how our IT support service can fit your IT requirements.


HOME> IT Support Overview IT Outsourcing Service IT Process and Procedure

 

 

THAILAND IT UPDATE

THAILAND COMPUTER CRIME ACT 2007
Effectively Aug,07, all companies who provide networked computers to its employees are to comply to the law...

Download Official Thailand Computer Crime Act Documents

Thai Version

English Version

Download Official Computer Traffic Logging Guidline
Thai Version

*Official English version has not been published

Download IT Pattana Computer Crime Act Presenation
Thai Version

English Version

Download IT Pattana Proposed Solution
Thai Version

* English version has not yet available

THAILAND IT SECURITY

Check Virus Outbreak in Thailand from ThaiCERT
(Thai Emergency Response Team) ....


IT PATTANA UPDATE

We foucus on providing quality IT outsource service to customers in Rayong area.

*New* Download IT Pattana Outsource Service Brochure 2009


Download White Paper
"Why Business should Outsource its IT support"



Download more White Paper "Why Business should Outsource its IT Support"


Download IT Pattana
IT Outsource Contract Template



Download IT Pattana Brochure on Easy Remote Support tool

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