IT Helpdesk, Deskside support, Infrastructure Installation, Staff augmentation .... Call us .. (038) 967-679 ....
Support Overview
Helpdesk Deskside  Service
Remote Helpdesk
LAN Server Admin
Temporary Staff
Network Security
E-mail Service

DOWNLOAD OUR IT SUPPORT PROCESS & PROCEDURE... by Sakul - IT Manager, CISSP, CISA certified

ITIL Foundation Presentation Powerpoint template for ITPattana to provide training to customers..
Information Securit Management System (ISMS) document Word tempate of comprehensive ISMS which IT Pattana helps customer to comply to BS7799 requirements..
IT Change Request Form Word template to use for change request and CAB approval.......
IT System Admin Procedure Word template IT Pattana develops and customize in order to suit each customer environments.
IT MAC Request Form Excel template for Move Add Change request of IT services.......
IT ID Management (Termination process) Flow template for ID and Asset termination for leaving staffs....
IT Incident Mgnt Flowchart Standard Flow for IT Manager to manage IT Incident which impact CRITICAL Production system with no panic.......
IT Threat Mgnt Flowchart Standard Flow for IT Manager to manage IT Threat with no panic.......
 

 

SERVER, LAN AND WAN ADMIN SERVICE

ITPattana has broad experience and comprehensive knowledge of Server and Network administrative.
ITPattana Product Areas of Expertise include :
· Operating Systems: Servers – 2003 Networked PCs – Windows XP
· Hardware: Server, Fiber Channel, Tape Library, Raid, Switch, Router, Firewall, UPS
· Software: Microsoft Office, Visio,
Mail Server, Database Server, IIS,
Backup Exec, Arcserve, Anti-Virus


ITPattana System Areas of Expertise include :

· LAN-WAN Installation and Administration
· Systems Configuration and Administration
· Server HW, and OS Upgrades
· Critical System Availability Monitoring and
Server Error Alert System
· High Availability Servers Installation and
Administration
· System Security and System Audit services
· VPN-Remote Access Install and Admin
· Cable Plant Installation and Administration

Network Support Packages
ITPattana offers support packages designed to suit
your size of company IT networks. For a convenient
table listing the major features and benefits of
ITPattana's Support Package.

Features and Benefits.

Network assessment to ensure that your network By making sure that the appropriate hardware meets professional standards of security service contracts are in place and that your network and remote access has a remote access, ITPattana can provide the quick resolution of hardware problems plus fast and affordable technical support

Critical Server monitoring using Automatic Automatic monitoring tool increases the availability of business-critical
Monitoring Tools to anticipate problems applications by proactively identifying and helping
before they effect your business to resolve problems if one of the critical servers went down.

Security audit to help protect your network from hackers Our ITPattana's expertise will perform a security audit
and viruses on your key network servers and generate a report so you can see where you may be vulnerable

Installation of Service Packs and Security updates for ITPattana will make sure that your IT network is kept up servers and applications to date so that you eliminate software bugs and security holes as soon as they are discovered.

 

 

THAILAND IT UPDATE

THAILAND COMPUTER CRIME ACT 2007
Effectively Aug,07, all companies who provide networked computers to its employees are to comply to the law...

Download Official Thailand Computer Crime Act Documents

Thai Version

English Version

Download Official Computer Traffic Logging Guidline
Thai Version

*Official English version has not been published

Download IT Pattana Computer Crime Act Presenation
Thai Version

English Version

Download IT Pattana Proposed Solution
Thai Version

* English version has not yet available

THAILAND IT SECURITY

Check Virus Outbreak in Thailand from ThaiCERT
(Thai Emergency Response Team) ....


IT PATTANA UPDATE

We foucus on providing quality IT outsource service to customers in Rayong area.

*New* Download IT Pattana Outsource Service Brochure 2009


Download White Paper
"Why Business should Outsource its IT support"



Download more White Paper "Why Business should Outsource its IT Support"


Download IT Pattana
IT Outsource Contract Template



Download IT Pattana Brochure on Easy Remote Support tool

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