IT Helpdesk, Deskside support, Infrastructure Installation, Staff augmentation .... Call us .. (038) 967-679 ....
Support Overview
Helpdesk Deskside  Service
Remote Helpdesk
LAN Server Admin
Temporary Staff
Network Security
E-mail Service

DOWNLOAD OUR IT SUPPORT PROCESS & PROCEDURE... by Sakul - IT Manager, CISSP, CISA certified

ITIL Foundation Presentation Powerpoint template for ITPattana to provide training to customers..
Information Securit Management System (ISMS) document Word tempate of comprehensive ISMS which IT Pattana helps customer to comply to BS7799 requirements..
IT Change Request Form Word template to use for change request and CAB approval.......
IT System Admin Procedure Word template IT Pattana develops and customize in order to suit each customer environments.
IT MAC Request Form Excel template for Move Add Change request of IT services.......
IT ID Management (Termination process) Flow template for ID and Asset termination for leaving staffs....
IT Incident Mgnt Flowchart Standard Flow for IT Manager to manage IT Incident which impact CRITICAL Production system with no panic.......
IT Threat Mgnt Flowchart Standard Flow for IT Manager to manage IT Threat with no panic.......
 

 

EMAIL SOLUTION

ITPattana offers designing, installing, and supporting standard email solutions such as Mcrosoft Exchanges. Email services include :
- Easy access for office users, remote and mobile users.
- Security and virus protection
- Server Mailbox Fault tolerance
- Universal inboxes with voicemail and fax support

Email Security and Virus Protection
Email is the most common target for malicious hackers and computer viruses. ITPattana has extensive experience designing and implementing secure Exchange-based email systems
featuring real-time
virus protection for incoming and outgoing mail.
ITPattana's comprehensive security audits can check
your system's vulnerability, and ITPattana can help
you quickly clean up the damage resulting from
hacker and virus attacks.

Fault Tolerant Email
For mission-critical email solutions, ITPattana can
assist you in building a fault-tolerant email
architecture to protect your system from
single-point breakdowns.
ITPattana can define procedures that will allow you
to recover quickly.

Remote and Mobile Email Access

ITPattana's staffs can configure and maintain
Microsoft Exchange Servers and Outlook clients
so that corporate email and collaborative
information can be securely accessed by your
remote executives and mobile workers.
ITPattana can integrate servers, desktop PCs, and
Notebooks with the e-mail system.
Email and Telephony Integration ITPattana can help you
turn your Microsoft Outlook clients into "universal inboxes"
that can send and receive email, voice mail, faxes, and
even wireless paging messages.

Microsoft Exchange Server
Hosting Outsource Service

For small businesses who want all the benefits of
Microsoft Exchange Server 2003 or Microsoft Exchange 2000 Server without investing heavily in equipment, staff, and maintenance, ITPattana can host your Microsoft Exchange Server data center. If you now use an ISP email host, ITPattana's Exchange Server hosting outsource service will dramatically enhance your email system with shared calendaring, collaboration, tight security, support for mobile users and wireless access, and off-line synchronization.

 

THAILAND IT UPDATE

THAILAND COMPUTER CRIME ACT 2007
Effectively Aug,07, all companies who provide networked computers to its employees are to comply to the law...

Download Official Thailand Computer Crime Act Documents

Thai Version

English Version

Download Official Computer Traffic Logging Guidline
Thai Version

*Official English version has not been published

Download IT Pattana Computer Crime Act Presenation
Thai Version

English Version

Download IT Pattana Proposed Solution
Thai Version

* English version has not yet available

THAILAND IT SECURITY

Check Virus Outbreak in Thailand from ThaiCERT
(Thai Emergency Response Team) ....


IT PATTANA UPDATE

We foucus on providing quality IT outsource service to customers in Rayong area.

*New* Download IT Pattana Outsource Service Brochure 2009


Download White Paper
"Why Business should Outsource its IT support"



Download more White Paper "Why Business should Outsource its IT Support"


Download IT Pattana
IT Outsource Contract Template



Download IT Pattana Brochure on Easy Remote Support tool

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